- BUDGET RENTAL TRUCK DENVER DRIVER
- BUDGET RENTAL TRUCK DENVER UPGRADE
- BUDGET RENTAL TRUCK DENVER FREE
So, i paid for a car that i never received. I waited in line for 3 hours and was refused a refund because i wouldn't wait longer! 150 people in line and 1 person working the counter.
BUDGET RENTAL TRUCK DENVER FREE
Once there, we waited in line for 3 hours for our rental and was then refused a refund when i went to another car rental counter even though there is supposed to be a free cancelation. We decided to let it go and deal with it when we got to denver. My wife waited on the phone for 20 minutes before talking to a person who didnt offer a solution, a cancelation, or an upgrade, which we would have been happy to pay for. When we originally tried to book a car, we werent given the car we requested. Your customer service was wonderful as I said and customer service goes a lot farther in my book so for that I appreciate the service but the cars could use a litter more attention. This review is not meant in a bashful way, it’s constructive feedback. The car also had a slight odor to it when we got, not sure exactly what it was but it went away about a day or two later so it wasn’t too bad.
BUDGET RENTAL TRUCK DENVER UPGRADE
I get they are rental vehicles trust me I do, I used a rental often but when you pay for a upgrade you kind of expect and nice well kept vehicle for your money. Also the car was not in the best shape considering I paid for a premium vehicle, a Cadillac what was dirty, had a few dents and scratches, around the car the wheels were curb rashes pretty good. My first time using your service outta DIA and was kinda disappointed compared to my usual rental.
Pros: The front desk gentleman was great and very helpfulĬons: The vehicle was dirty inside and out, windshield has smudges all over the inside glass, car had not been vacuumed well, the outside was dirty as well. Next Time I’ll just give myself an extra hour. But they could’ve done a better job organizing it.
I know they had an influx of cars returning. Check our bags and got to the gate when the plane was halfway boarding. So he parks the smaller shuttle and brings over the bigger one. The guy driving the smaller shuttle returns and he says wait I’m going to get the bigger one. You had like 200 people standing there watching him walk off.
BUDGET RENTAL TRUCK DENVER DRIVER
As we were moving up in the line the driver of the larger shuttle parks the shuttle off to the side and walks away from it. One small shuttle and one 15 passenger van. We watched as people were cramming themselves into three beat up shuttles buses. There were people who saw the line and decided on Uber’s and Lyfts instead. There was a line that was about 100 feet long with people waiting for the shuttle to get to the airport. 70,000 miles on it so it was driven a lot for a rental.
The first one I got wreaked like smoke so I asked for another car. I paid for gas but if you fill it up before you come back it’ll be safer. Do not buy this as it’s a waste of money. If you aren’t going to be driving in the city with tolls. I got talked into getting the toll road pass. The whole process to get a car was quick. There was no lines for pick up and none at the counter. We got there on Monday which was after everyone else had arrived so we did not wait at all. We had friends that were paying $700 for the same car so we felt like we got a great deal. But one day I had checked kayak and was stunned to see it costing $288 for 6 days for a small suv. The cost of a car was more than my hotel room. At first when I was looking for cars I was shocked at how much rentals were going for. Jul 2021 We had to book a rental car because our daughter and 10,000 other girls were descending into the Denver area for a softball tournament.
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